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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Workflow management

Create, edit, validate, and publish workflows to automate multi-step processes across the platform. Understand workflow activities and variables and how to use them effectively. Take a deeper look at how workflows are constructed, validated, and used.

  • Create a workflow
    Automate a multi-step process by creating a workflow with the Workflow Editor.
  • Work on workflows
    To complete a workflow, you add workflow activities, validate the workflow, and publish it.
  • Workflows used as subflows
    A workflow can launch another workflow as an activity.
  • Using variables in a workflow
    Within workflow there are several different types of variables that are available.
  • Workflow catalog variables
    Workflows that are associated with the Requested Item [sc_req_item] table have a specific type of workflow input.
  • Workflow events
    The system employs two types of events: registered platform events and workflow events.
  • Workflow stages
    Workflows can indicate workflow progress by updating any field designated as a stage field.
  • Workflow validation
    Workflow validation examines different characteristics of a workflow to locate issues that might prevent the workflow from being published or cause it to fail. The validation report summarizes the results of each separate workflow validation.

Parent Topic:Classic Workflow