Manage knowledge subscriptions
Manage knowledge base and knowledge article subscriptions from the Notification Settings page.
Before you begin
Role required: knowledge
About this task
Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.
Procedure
- Navigate to the Notification Settings page.
| Location | Description |
|---|---|
| From the Knowledge application | Click the Notification Settings module.Note: Activate Knowledge Management Core plugin (com.glideapp.knowledge). |
| From the Knowledge Management Service Portal | Click the user name in the portal header and then click Notification Settings. |
Click the Subscriptions tab.
Click Knowledge Base or Knowledge Articles to see a list of current subscriptions.
To unsubscribe from a knowledge base or knowledge article, click Subscribed.
The link toggles to Unsubscribed.
Parent Topic:Use knowledge subscriptions