Enable languages for a knowledge base

Select the languages you want enabled at a knowledge base level. Users can then create articles only for selected languages.

Before you begin

You must activate the Knowledge Management Advanced (com.snc.knowledge_advanced) plugin, and I18N: Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2) plugin.

Role required: knowledge_admin or admin

Procedure

1. Navigate to All > Knowledge > Administration > Knowledge Bases.

2. Select an existing knowledge base.

3. Click the lock icon to unlock the Languages field in the Knowledge base form.

   Note: You may need to configure the knowledge base form to include the Languages field. Click the form context menu icon and navigate to Configure > Form layout. Use slushbucket to add the Languages field.

4. Click Submit.

Parent Topic:Configuring Knowledge Management