Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View the most popular or recently viewed articles in the Now Mobile Information applet

The Information applet on the Now Mobile app enables you to access knowledge articles from a mobile device.

Before you begin

You can specify user criteria for an article to control which users can read the article. If no user criteria is defined for an article, all users can read the article.

Role required: none

Procedure

  1. Access your instance using the mobile application.

  2. On the Now Mobile app, tap Information.

  3. Access your recently viewed or the most popular knowledge articles

SectionDescription
Recently ViewedUp to five of the articles you viewed within the last 30 days.
PopularUp to five of the most popular knowledge articles.The Now Mobile app homepage includes a similar section that displays up to three of the most popular articles.
**Note:** Tap **See All** to view the complete list of articles within the selected section.

Parent Topic:Using Now Mobile for Knowledge Management

Related topics

Browse articles in the Now Mobile Information applet

Search for an article in the Now Mobile Information applet

Control access at the knowledge article level through user criteria