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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Dependency Views

ServiceNow® Dependency Views graphically displays an infrastructure view for a configuration item (CI) and the application or business services that it is part of and that it supports. Dependency Views indicates the status of its configuration items, and allows access to CIs related alerts, incidents, problems, changes, and services.

If Service Mapping is activated, Dependency Views maps are enhanced to display dependencies that reflect connections in service maps.

As an alternative to Dependency Views, you can use Unified Map in the CMDB Workspace store appor in the Service Graph Workspace.

Explore - Australia - Domain separation and Dependency ViewsAdminister - Create or modify map indicators - Create or modify map icons - Create a predefined filter - Create or modify Map Related Items - Create or modify Dependency Views menu actions - Create or edit a dependency typeUse - Dependency Views map - Dependency Views map menus and controls - View a Dependency Views map - Change the layout of Dependency Views map - Filter the view of a Dependency Views map - Perform actions on nodes in a Dependency Views map - Supported browsers for Dependency Views
Develop - Developer training - Developer documentation - Properties for Dependency Views - Components installed with Dependency ViewsIntegrationTroubleshoot and get help - Ask or answer questions in the Now Community - Search the Known Error Portal for known error articles - Contact Customer Service and Support