Modify important actions on the Governance view of Service Graph Workspace
Modify the appearance order and other properties of the important action cards that appear on the Governance view of Service Graph Workspace.
Before you begin
Role required: sn_cmdb_admin
About this task
The task cards that appear in the Important actions tile on the Governance view of Service Graph Workspace, are stored in the CMDB WS Imp Action Card Config [sn_cmdb_ws_imp_action_card_config] table. You can edit some attributes of these cards, including the setting that controls whether a specific card appears at all. Cards in the Important actions tile are available only for the CMDB Admin [sn_cmdb_admin] and the CMDB Editor [sn_cmdb_editor] user roles and each is configured per one of those roles.
There is some overlap in the task cards that appear for a CMDB Admin and for a CMDB Editor, however, the filters in those task cards are different. Typically, for CMDB Admins, the card filter also includes unassigned tasks that a CMDB Admin needs to assign.
Only editing is possible, you can't add or delete action records in this table.
Procedure
Navigate to All.
In the navigation filter, enter
sn_cmdb_ws_imp_action_card_config.list.In the list view of the table, edit the table row that you want to modify or click the row to open the record form.
| Field | Description |
|---|---|
| Persona | The logged on user \(such as CMDB Admin\) for which this card appears. You can't edit this field. |
| Type | Tasks group that this task belongs to, such as Duplicate CIs. You can't edit this field. |
| Table | The table used in the card filter.You can't edit this field. |
| Active | Determines whether the card for this action appears in Service Graph Workspace. |
| Order | Numeric value that determines the order of each card within the rest of the cards in the Important actions tile. Cards with lower order numbers appear before cards with higher order numbers. |
| Filter condition | Filters for the tasks that are included for the card. |
| List columns | Columns that appear in the list view when you click a card to show its associated tasks. |
| List groupby | Attribute to group by the card's associated tasks in the card's list view. The card's list view appears when you click a card to show its associated tasks. |
- Select Update.