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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Script methods

ServiceNow provides four methods for creating the audit script.

NameDescriptionParameters
getFilterRecordspublic GlideRecord getFilterRecords\(String filterId\)filterID: The sys\_id of the filter to use.
logAuditResultPasspublic void logAuditResultPass\(String auditId, String auditedRecordId, boolean isCI, String domainToUse\)auditId: Sys\_id of audit record executed auditedRecordId: Sys\_id of the record audited. isCI: True, if the audited record is a CI, false if otherwise. domainToUse: Sys\_domain of the cert\_audit record.
logAuditResultFailpublic void logAuditResultFail\(String auditId, String auditedRecordId, String followOnTask, String columnDisplayName, String operatorLabel, String desiredValue, String discrepancyValue, boolean isCI, String domainToUse\)auditId: Sys\_id of audit record executed. auditedRecordId: Sys\_id of the record audited. followOnTask: Sys\_id of the follow-on task associated with the audited record and can be an empty string. columnDisplayName: Label of the column audited. For example, Disk space \(GB\). operatorLabel: Label of the operator used to audit the column. For example, is not empty or greater than can be the label. desiredValue: Desired value of the column. discrepancyValue: Discrepancy value. isCI: True, if the audited record is a CI, false if otherwise. domainToUse: Sys\_domain of the cert\_audit record.
createFollowOnTask\(\)public String createFollowOnTask\(String auditId, String ciId, String assignedTo, String assignmentGroup, String shortDescr\)auditId: Sys\_id of the audit record executed. ciId: Sys\_id of the configuration item. This string is empty when the table is not extended from the cmdb\_ci table. assignedTo: Sys\_id of the assigned user of the task. This string can be empty. assignmentGroup: Sys\_id of the group the task is assigned to. This string can be empty. shortDescr: The text to use for the short description of the follow-on task.