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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuration Item [cmdb_ci] class

Attributes in the Configuration Item [cmdb_ci] class, which extends the Base Configuration Item [cmdb] class.

Warning: Do not modify any of these attributes in the dictionary. For example, do not modify the type of the location attribute from reference to list. Such modifications may prevent features that use the CMDB, from functioning properly.

For descriptions of common CMDB tables in a base system, see CMDB tables descriptions.

Common core, user tables

Image omitted: CriticalCommonCoreUserTables.png
Common core, user tables.
Image omitted: CISchemaModel.png
CMDB CI schema related to common core and other tables.

Attributes

AttributeDescription
Asset tagAsset tag/service tag for the specific asset
AssignedDate and time of assignment to user
AttributesDescription of usage of attributes for the instance
Can PrintIndicates whether the instance can print
CategoryName of category applicable to the instance
Checked inDate and time of checking in
Checked outDate and time of checking out
ClassSystem class name
CommentsComments related to the instance
Correlation IDID of the instance from another data source
CostFinancial value in local currency (as defined in the Cost Currency field)
Cost currencyName of currency (such as dollars, pounds, Euros)
CreatedDate and time record was created
Created byName of person/data source which initially created the record
DescriptionFit (how deployed) and function (purpose) of the instance
Discovery sourceName of primary (most trusted) discovery source
DNS DomainName of the DNS domain to which the instance belongs
DomainID of the domain to which the instance belongs
Domain PathPath of the domain to which the instance belongs
DueDate and time instance was due
Due inDescription of the manner of which the instance was due
Fault CountNumber of faulty recorded against the instance to date
First DiscoveredDate and time instance was initially discovered
Fully Qualified Domain NameFull path name of domain to which the instance belongs
GL accountGeneral Ledger account name/number
InstalledDate and time instance was most recently installed
Invoice numberInvoice number used in acquisition process
IP AddressPrimary IP address used by the instance
JustificationDescription of the justification for the instance
Lease contractNumber of current leasing contracts
MAC AddressMAC address of the instance
Model NumberManufacturer original model number
MonitorIndicates whether the instance is monitored
Most Recent DiscoveryDate and time instance was last discovered
NameName of the CI instance
Operational StatusConfigurable choice list with values for current operational states
Order receivedDate and time instance was initially received
OrderedDate and time instance was initially ordered
PO numberPurchase order number used in acquisition process
PurchasedDate instance was purchased
Requires verificationFlag indicating whether verification is required for the instance
Serial numberSerial number of the instance
Skip syncFlag indicating whether synchronization between Asset Management and CMDB can be skipped
Start DateDate and time the instance was last started
SubcategoryName of Subcategory applicable to the instance
Sys IDServiceNow Sys ID (GUID)
TagsRelated tags
UpdatedDate and time instance was last updated
Updated byPerson/data source which last updated the record
UpdatesConfigurable choice list with values for update states
Warranty expirationDate current warranty expires
Reference attributeReference to
Approval GroupGroup table
AssetAsset table
Assigned toUser table
Change GroupGroup table
CompanyCompany table
Cost centerCost Center table
DepartmentDepartment table
LocationLocation table
Maintenance ScheduleSchedule table
Managed byUser table
ManufacturerCompany table
Model IDProduct Model table
Owned byUser table
ScheduleSchedule table (for normal processing)
Support groupGroup table
Supported byUser
VendorCompany table