Supported business outcomes
CMDB success advisor helps improve CMDB data quality by aligning data quality efforts with specific business outcomes. Identify the areas most relevant to your organization and start with the outcomes to achieve.
CMDB success advisor outcome coverage
Important: Each supported business outcome maps to a dedicated product with its own scope, dashboard, data quality monitoring, and guided remediation.
Choosing your CMDB success advisor outcome
Use the following table to get the right CMDB success advisor guidance for your organization's goals. Each outcome activates a dedicated advisory experience with its own scope, KPI dashboard, issue detection, and guided remediation. Start with one outcome and expand to the other at any time. Run both simultaneously when goals overlap.
| Organization goal | Recommended outcome |
|---|---|
| Improve integration coverage for your most critical CI classes | Data Foundations |
| Track and fix missing serial numbers, model IDs, and locations for hardware | HAM |
| Support asset life cycle management and financial reporting accuracy | HAM |
| Eliminate duplicate hardware records and asset and CI state mismatches | HAM |
| Improve both data quality and hardware asset accuracy | Both: Data Foundations and HAM can run simultaneously |