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Manage API data connections › API Insights › Configuration Management Database \(CMDB\) › Configuration Management › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Monitor configuration progress of connections in API Insights

Check progress status of API data connections in API Insights.

Before you begin

Role required: sn_cmdb_admin and cmdb_inst_admin

About this task

Service Graph Connectors are integrations that facilitate API data ingestion into the Configuration Management Database (CMDB) from various third-party sources. To learn more, see Getting started with Service Graph Connectors.

Procedure

  1. Navigate to Workspaces > API Insights.

  2. On the Connection status section of the Overview tab, monitor the progress of connections configured for Service Graph Connectors that import API data.

  3. To view the number of installed connections, select the count metric from Active connections.

  4. Review the list of installed and draft connections in their respective tabs.

    See Viewing API data connections for a Service Graph Connector within API Insights.

  5. Select Create connection to create a connection for importing API data.

    See Create an API data connection for a Service Graph Connector within API Insights.

  6. Select Explore connectors to explore available options for onboarding and maintaining Service Graph Connectors that import API data within API Insights.

    See Exploring Service Graph Connectors for API data within API Insights.