Service Exchange for Consumers data model
The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other.
The Service Exchange for Consumers data model uses a combination of the following types of tables to store data:
- Service Exchange for Consumers application tables.
- Customer Service Management application tables.
- ServiceNow AI Platform standard tables.
The following table lists the Access Control Rights (ACR) for specific Service Exchange for Consumer tables.
| Table | Read | Write | Delete | Create |
|---|---|---|---|---|
| Authorized User \[sn\_sb\_con\_authorized\_user\] | admin sn\_sb.admin | admin sn\_sb.admin | admin sn\_sb.admin | admin sn\_sb.admin |
| Consumer \[sn\_sb\_con\_consumer\] | admin sn\_sb.admin | admin | admin | admin |
| Entitlement \[sn\_sb\_con\_entitlement\] | admin sn\_sb.admin | None | None | None |
| Inbound Field \[sn\_sb\_con\_inbound\_field\] | admin sn\_sb.admin | admin sn\_sb.admin | None | None |
| Outbound Field \[sn\_sb\_con\_outbound\_field\] | admin sn\_sb.admin | admin sn\_sb.admin | None | None |
| Persona \[sn\_sb\_con\_persona\] | admin sn\_sb.admin | None | None | None |
| Provider Connection \[sn\_sb\_con\_provider\_connection\] | admin sn\_sb.admin | admin | admin | None |
| Provider Task \[sn\_sb\_con\_provider\_task\] | admin sn\_sb.admin sn\_sb\_requestor | admin sn\_sb.admin sn\_sb\_requestor | admin | admin sn\_sb.admin sn\_sb\_requestor |
| Remote Choice Cache \[sn\_sb\_con\_remote\_choice\_cache\] | admin | admin | None | None |
| Remote Record Producer \[sn\_sb\_con\_remote\_record\_producer\] | admin sn\_sb.admin sn\_sb\_requestor | None | admin sn\_sb.admin | None |
| Remote Task \[sn\_sb\_con\_remote\_task\] | admin sn\_sb.admin sn\_sb\_remote\_task\_ creator | admin sn\_sb.admin sn\_sb\_remote\_task\_ creator | admin sn\_sb.admin sn\_sb\_remote\_task\_ creator | admin sn\_sb.admin sn\_sb\_remote\_task\_ creator |
| Remote Task Definition \[sn\_sb\_con\_remote\_task\_def\] | admin sn\_sb.admin sn\_sb\_remote\_task\_ creator | admin sn\_sb.admin | admin sn\_sb.admin | None |
| Variable \[sn\_sb\_con\_remote\_task\_variable\] | admin sn\_sb.admin | None | None | None |
| Service Exchange Settings \[sn\_sb\_con\_service\_bridge\_settings\] | admin sn\_sb.admin | admin sn\_sb.admin | None | None |
| Remote Choice \[sn\_sb\_con\_st\_remote\_choice\] | admin sn\_sb.admin sn\_sb\_requestor | None | None | None |
| Transform \[sn\_sb\_con\_transform\] | admin sn\_sb.admin | admin sn\_sb.admin | admin sn\_sb.admin | admin sn\_sb.admin |