Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Email Notifications

Use email notifications to send selected users email notifications about specific tasks within the application, such as updates to observables/indicators/various other objects.

Role required: admin

Note: As a System Administrator you can view, create or edit the email notification rule details in the classic view of the application.

Threat Intelligence Security Center provides rules driven email notifications which are sent to individual email addresses or a list of email addresses. Usually, Dissemination of Threat Intel information to internal users are sent typically in the form of an email. The process involves in delivering the threat intelligence data to users according to their specified format and time lines.

Email notifications allow administrators to specify:

  • When to send the notification
  • Who receives the notification
  • What content is in the notification

Note: If you want to make changes, then you need to configure whom the email should be sent by modifying the base system rules based on your requirements.

For more information, see Create an email notification section on ServiceNow AI Platform administration documentation.

The following table details the email notification rules that are provisioned in the base system.

NameTable
RSS Feeds with Zero Day mentionsn_sec_tisc_rss_feed
High Risk Malicious URL Observablesn_sec_tisc_url
High Risk Malicious IPV6 Observablesn_sec_tisc_ipv6_address
Threat Reports with Zero Day mentionsn_sec_tisc_threat_report
High Risk Malicious IPV4 Observablesn_sec_tisc_ipv4_address
High Risk Malicious SHA512 Observablesn_sec_tisc_sha512_hash
High Risk Malicious Domain Observablesn_sec_tisc_domain_name
Notifying on case updationsn_sec_tisc_case
Image omitted: tisc-email-notifications.png
email notifications

Note: Clicking on each email notification will take you to the classic UI, so that you can take necessary actions such as viewing or editing or creating the notifications.

Parent Topic:Manage email Notifications

Related topics

Email logs