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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure and enable CrowdStrike Falcon Intelligence integration

Set up CrowdStrike Falcon Intelligence integration to perform threat lookups on observables in Threat Intelligence Security Center.

Before you begin

Role required: sn_sec_tisc.admin

Note: The Threat Intelligence Security Center and VirusTotal Threat Lookup plugins must be installed and active.

Download the VirusTotal integration from the ServiceNow Store. Confirm you have a valid VirusTotal account before use. For more information, see Download the integration from the ServiceNow Store.

About this task

This integration requires downloading the app from the ServiceNow Store and configuring API credentials from your CrowdStrike account.

Obtain the API Client ID and API Client Secret under your CrowdStrike Falcon Intelligence profile. In the CrowdStrike Falcon Intelligence portal API Scopes, enable the Read setting for Indicators (Falcon Intelligence).

Procedure

  1. Navigate to Workspaces > Threat Intelligence Security Center > Integrations > Enrichment Integrations > All Integrations > Threat Lookup.

  2. Select Configure New Enrichment to configure CrowdStrike Falcon Intelligence integration.

  3. Fill in the fields on the Configure New Enrichment form.

    FieldDescription
    NameName for the new enrichment integration. For example, CrowdStrike Falcon Intelligence.
    Vendor NameName of the vendor. The details of the selected vendor is populated by default. For example, CrowdStrike Falcon Intelligence.
    Integration TypeType of integration that you selected. For example, Threat Lookup.
    DescriptionDescription for the new enrichment integration.
    Integration Configuration
    Client IDThe client ID that you obtained from CrowdStrike.
    Client SecretThe client secret key that you obtained from CrowdStrike.
  4. Select Save to apply the changes.

    The integration details are validated, and by default the CrowdStrike Falcon Intelligence integration's status is inactive.

  5. Select Enable to enable the CrowdStrike Falcon Intelligence integration.

Result

After you configure it, CrowdStrike Falcon Intelligence can be selected for performing lookups on observables in Threat Intelligence Security Center.

Parent Topic:TISC CrowdStrike Falcon Intelligence integration

Related topics

Threat Lookup

Configure and enable VirusTotal Integration