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{'Example Activity Definition': 'Send email'} › Activity Definitions › Use › Security Incident Response Workspace › Security Incident Response › Enterprise security case management applications › Security Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an Activity Action

Following is procedure to create an activity action.

Before you begin

Role required: sn_si.admin

Procedure

  1. Navigate to All > Playbook Experiences > Actions > Activity Actions.
Image omitted: activity-ctions.png
Creating an Activity Action

  1. Select New.

    Refer to the ServiceNow AI Platform documentation to know how to create these actions. In this example, Skip is implemented as a server script.

  2. Playbook override:

    You can also override the existing activity experience type. For more information, see ServiceNow AI Platform documentation. No Playbook overrides are added in this example.

Parent Topic:Example Activity Definition: Send email