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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Security Incident Response Orchestration workflows and activities

Several workflows and activities are included with Security Incident Response Orchestration.

Only users with the sn_sec_cmn.admin role can Workflow editor.

  • Create Lookup Request for IoC Changes workflow
    The Security Incident Response - Create Lookup Request for IoC Changes flow is triggered by a business rule to run automatically when an IoC is added or changed. Malware scans are triggered only when new data is entered and only the new data is scanned.
  • Security Incident Response- Get Network Statistics flow
    The Security Incident Response > Get Network Statistics flow retrieves the network statistics for an affected Windows-based resource when added to a security incident in the Analysis state.
  • Security Incident Response - Get Running Services workflow
    The Security Incident Response - Get Running Services workflow retrieves a list of running services from Windows-based, ServiceNow, configuration items (CIs). This workflow is used for incident enrichment during investigations.
  • Run procdump flow
    The Run procdump flow runs a process dump on a specified process and saves it to a file that can be targeted by security analysts.
  • Security Incident - Evaluate response task outcome workflow
    Security Incident - Evaluate Response task outcome workflow determines the task to use, invokes a chosen workflow and evaluation script based on the outcome evaluator record provided as input to the chosen workflow.

Parent Topic:Understand Security Incident Response Orchestration workflows and workflow templates