Collaborate using conference call or chat in Security Incident Response
You can collaborate with analysts and affected users to resolve or discuss about an incident in Security Incident Response application.
- Start a conference call in Security Incident Response
Using conference call, security analysts can collaborate with other analysts and affected users in real-time. These calls facilitate the exchange of information to help resolve incidents. - Add participants to active Conference Call
You can add participants to an active conference call if you have not added them before starting the conference call. - Start a Sidebar chat in Security Incident Response
Using Sidebar, security analysts can collaborate with others in real-time based on a Workspace task-based or interaction-based record. These Sidebar discussions facilitate the exchange of information and knowledge to help resolve issues faster and with higher-quality outcomes.
Parent Topic:Working with Security Incident Records
Related topics
Security Incident Overview section
Security Incident Details section
Security Incident Response Tasks
Security Incident Response Other Records
Security Incident Response Post Incident Review
Update information in security incident related records
TISC integration within SIR Workspace
Reports in Security Incident Response
Viewing incident details with a relationship graph
MITRE attack and defend technique graph
View and filter the incident timeline