Create a profile for ICAP DLP integration
Create an incident profile in your ServiceNow AI Platform instance. Determine the ICAP DLP alerts that are suitable for creating DLP incidents.
Before you begin
Role required: sn_dlir.admin
About this task
Configure the NowPlatform to fetch the DLP alerts from Amazon S3 configuration. Store these alerts into your ServiceNow instance as DLP incidents.
Procedure
Navigate to All > ICAP DLP Integration > DLP Incident Profile.
Click New.
On the form, fill the fields in the Name section.
| Field | Description |
|---|---|
| Name | Name of the profile. This field helps you to identify the profile.Note: The name must be unique for each profile. |
| Source | Amazon S3 configuration that you configured to ingest incidents. If you have multiple sources configured, select the appropriate source for the incident type that you are planning to ingest for the profile.Note: Only a single source is allowed for the active profile. |
| Active | Option to indicate if the profile is active. This field can only be enabled after you click the Finish in the Scheduling section.When the profile is active, it implies that the ServiceNow AI Platform is actively polling ICAP DLP alerts. The corresponding DLP alerts are created in DLP when the filtering conditions are matched based on the Scheduling parameters that you have provided. |
| Order | Order of the profile execution. The profile with the lowest order considered as the highest priority.By default, the value is 100. |
| Description | Description for this profile. |
What to do next
To move to the Filtering section, click Continue.
- Define filters to apply for the Incident creation
Define and set filter conditions to filter the incoming DLP alerts. Determine the alerts that should be created as DLP incidents in ServiceNow. - Schedule the ICAP DLP incidents retrieval
Set a schedule to retrieve ICAP DLP alerts that match the criteria in the profile.
Parent Topic:Internet Content Adaption Protocol (ICAP) integration for DLP IR