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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Knowbe4 integration

Gain immediate insights into your staff's vulnerability to phishing attacks by integrating with KnowBe4, a leading cybersecurity awareness training platform. Through KnowBe4 integration, identify trends and areas of improvement in your cybersecurity training programs, monitor overall phishing resilience and proactively strengthen your organization's security measures.

Before you begin

Role required: sn_sec_phish.admin and sn_sec_phish_kb4.kb4_admin

Procedure

  1. Navigate to All > KnowBe4 Integration > KnowBe4 Configurations.

  2. Select New.

  3. On the form, fill in the details:

    FieldDescription
    Integration InstanceName of the integration instance. Select the integration instance using the Lookup icon.
    Base URLURL to integrate with KnowBe4.
    API KeyAPI key acquired from KnowBe4 account.
    PagePage number from where simulations should be fetched.
    Page SizeNumber of simulations that should be included.
    1. Select New if no integration instance is available.

    2. On the form, fill in the details:

      FieldDescription
      NameName for the integration instance.
      ApplicationName of the application (KnowBe4 Integration for SecOps).
      IntegrationKnowBe4 is the default.
      ActiveDefault is activated (selected). If cleared, the instance isn’t active.
      DescriptionShort description of the integration instance.
  4. Select Submit.

  5. Navigate to All > Security Simulation and Training > Integrations.

  6. Select Knowbe4 integration.

  7. Select Execute Now to execute and collect data from KnowBe4.