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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Understanding the Vulnerability Response Integration with Palo Alto Prisma Cloud

Prisma Cloud is an API-based cloud infrastructure security solution. It connects to your cloud environment and monitors the resources deployed on the public cloud environments, such as Amazon Web Services (AWS), Microsoft Azure, and so on. You get complete visibility and control over risks within your public cloud infrastructure.

The Vulnerability Response Integration with Palo Alto Prisma Cloud application facilitates ingestion of policies and alerts from Prisma Cloud, as tests and test results respectively, in the Configuration Compliance application. With the right configuration, the test results can be managed seamlessly by assigning appropriate risk scores, and grouping and assigning them to relevant users and groups.

Available versions

The table lists the applications that Vulnerability Response Integration with Palo Alto Prisma Cloud depends on, along with the version of the application.

ApplicationVersion
Prisma Cloud integration for Security Operations2.3
Configuration Compliance14.7
Security Support Common13.5
Vulnerability Response18.0

ServiceNow Prisma Cloud Integrations

The Vulnerability Response Integration with Palo Alto Prisma Cloud application helps import the Prisma data to your ServiceNow instance to enrich your instance for better management. A series of scheduled jobs invoke the integrations automatically. You can also run these scheduled jobs manually. Scheduled jobs simplify the test results remediation life cycle by keeping the instance updated by retrieving data periodically from Prisma Cloud.

Prisma Cloud integration tasks involve the following roles.

  • sn_vul_prismacloud.configure_integration: Ability to read, write, and delete records.
  • sn_vul_prismacloud.read_integration: Ability to read records.

Viewing the integrations

You can view the integrations that are part of the Vulnerability Response Integration with Palo Alto Prisma Cloud by navigating to Prisma Cloud Integration > Integrations.

The following integrations are available in the base system.

Run SequenceScheduleIntegrationDescription
1WeeklyPrisma Policy Integration- Retrieves policies from Prisma Cloud and creates test entries in your instance. - It does not provide incremental support. If you run the integration for the last 10 days, it shows the result for previous integration runs as well.
2DailyPrisma Alerts Integration- Retrieves alerts from Prisma Cloud and creates test results entries in your instance. - Provides incremental support. The integration runs daily after the last integration run time.