Track a store case from an HQ case
Track a store case from an HQ case to view the status.
Before you begin
Role required: admin
Procedure
Navigate to Store Plan > All.
Select a store plan and then select Store Plan > All > Track plan > HQ case > Store case.
Select the fields on the HQ case details page such as the store cases and tasks.
Fields Description Store cases Displays the list of store cases created under the Store Plan. Store case Displays the selected store case details. Tasks Displays the associated store tasks.
Parent Topic:Track and monitor store plans