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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Retail KPI JSON parameters

JSON parameters define aspects of the Retail KPI list widget on the portal page.

Note:  This information assumes that you’re familiar with the JSON code format.

FieldDescription
titlePlaceholder title to understand configuration done for related party types and their reports or KPIs.
relatedPartyTypesArray of related party type sys\_ids \(Table: \[sn\_customerservice\_related\_party\_configuration\]\) to whom the mentioned reports should be shown.
reportsArray of reports where each report has information about the report\_id and link to navigate to.
report\_idsys\_id of the report that is to be shown \(Table: \[sys\_report\]\).
linkWeb page that is accessed when the KPI is selected.
orderNumber field that defines the order of execution. The lower value is evaluated first.