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Manage store inquiries › Retail
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Track a store inquiry case from the Retail portal

Track the status of a store inquiry case from the Retail portal. By tracking your case from the Retail portal, you can immediately get visibility into the progress, issues, or status of your case.

Before you begin

Role required: Store associate or Store manager

Procedure

  1. In the Retail portal, select Home > Cases & Tasks from the menu bar.

  2. Select the case number to track the case.

Parent Topic:Manage store inquiries