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Manage store plans › Retail
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Monitor a published store plan across multiple stores

Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace.

Before you begin

Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

Procedure

  1. In CSM/FSM Configurable Workspace, navigate to Store Plans.

  2. Select All.

  3. Select an existing plan.

  4. Within the playbook, review the following steps:

    • HQ cases
    • HQ tasks
    • Store cases
    • Store tasks
    • Affected stores

Parent Topic:Manage store plans