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Fulfill In-store operations cases and tasks in Retail Mobile › Manage store plans › Retail
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Search for assigned cases and tasks using AI Search in Retail Mobile

Use the Search function in Retail Mobile to find cases or tasks based on relevant keywords or descriptions.

Before you begin

Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

Note: This requires AI search to be enabled within the Retail Mobile instance. For more information, see AI Search.

Procedure

  1. In Retail Mobile, navigate to the Search bar.

  2. Enter a keyword or description related to a case or task.

  3. Select a matching store case as task as needed.

Parent Topic:Fulfill In-store operations cases and tasks in Retail Mobile