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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with Retail In-store Operations

Certain roles and dependencies must be considered when using the Retail In-store Operations plugin.

Plugins installed with Retail In-store Operations

Plugin NameDescriptionPlugin Dependencies
Retail In-store Operations \[com.sn\_rtl\_in\_store\_ops\] The Retail In-store Operations plugin allows store team members to report and track in-store operational issues, whether for routine or cyclical demands. This ensures that issues are documented and monitored for consistent execution and support.- com.sn\_retail\_core - com.sn\_retail\_mobile - com.snc.fsm\_work\_types

Roles installed with Retail In-store Operations

RoleDescriptionContains roles
sn\_rtl\_in\_store\_ops.associateCreate, update, and close Store Operations case for their stores. Can view and close Store tasks for their stores.- sn\_retail.associate\_fulfiller - wm\_location\_agent - questionnaire\_user
sn\_rtl\_in\_store\_ops.managerCreate, update, and close Store Operations case for the stores and associated child locations they manage. Can create, update, and close Store tasks and assign tasks to others in the stores and associated child locations they manage.- sn\_rtl\_in\_store\_ops.associate - sn\_retail.manager\_fulfiller - wm\_location\_assignment\_manager

Table for in-store operations task

FieldExample
Number RIS00001 
Short description Aisle 2 and 9 needs clean-up 
Description  Aisle 2 and 9 is cluttered and lot of products are on the floor 
Priority High/Medium/Low 
Assignment Group Store Managers Group 
Assigned to Store Manager  
Requesting retail Organization Store of the persona, who is creating the case 
Supporting retail organization Same as requesting retail organization 
Due Date 2 hours from now (date/time) 

Parent Topic:Components installed with plugins