Enable service selector for Retail Task Management Core

Activate the service selector to set up multi-store case capabilities.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Now Experience Framework > Declarative Actions > List Actions.

2. Search for Case Type Selector under the Specify Client Action attribute.

3. Set Active to true.

4. Select Update.

5. Note: For users on releases prior to Utah only, the following additional steps must occur:

   Navigate to All > System Properties > All Properties.

6. Search for the sn_csm_case_types.service_definition_select property.

7. Set Value to true to enable the 'Product Service Select' version of the Case Type Selector.

8. Select Update.

Result

The service selector is now active within the CSM/FSM Configurable Workspace for use with Retail Task Management Core.