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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a service definition for multi-store cases in Retail Task Management Core

Create a service definition that leverages the multi-store creation engine to create multi-store retail cases.

Before you begin

Role required: admin

About this task

Image omitted: rtmc-create-service-definition.png
Creating a service definition in Retail Task Management Core.

Procedure

  1. Navigate to All > Service Definitions.

  2. Fill in the Name and ID fields.

  3. In the Table field, select Retail Case [sn_retail_case].

  4. In Multiple case creation config, select the Multiple Case Creation created for this service definition.

    Note: For information, see Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core.

  5. Fill in other fields as needed.

    For information on these fields, see Create a service definition.

Result

A new service definition has been created that can be leveraged to create multiple cases.