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Release notes summaries for Australia features › Release notes for upgrading from Zurich › Learn about the Australia release › Australia release notes
Release: Australia · Updated: 2026-06-12 · Official documentation · View source

Removed features and products in Australia

Cumulative release notes summary on features that were removed from Australia features and products.

Some features were removed as part of Australia product updates.

Application or featureDetails
AI Control Tower

Australia Patch 1 The Autonomous vs. supervised AI tools chart has been removed from the Security & privacy tab.

Early availability

  • Adding legacy AI connections via Service Graph Connectors (SGC) is deprecated. In AI connections, under Legacy connections, the New button has been removed to block users from creating new connections using SGC.
Accounts Payable Operations- Roll up logic applies only to system tax, not to supplier-declared tax. Supplier tax roll up is removed. This replaces the previous approach, which lacked independent validation of supplier-provided tax amounts.
Configuration Management Database \(CMDB\)The Multisource Report Builder has been removed. Use CMDB 360 in CMDB Workspace or in Service Graph Workspace to generate reports for multisource data. For more information, see CMDB 360.
Flows, Subflows, and ActionsThe now.assist.creator role is no longer a required role to use generative AI features with Now Assist.
ImpactOn-demand value report and Value potential accelerators have been removed.
Now Assist for CreatorSpoke generation has been removed from Now Assist for Creator. See the ServiceNow Store website for additional information.
Now Assist for Zero Copy ConnectorThe Ask AI button has been removed from the Model Manager.
Operational Technology Manager

Australia Early Availability

  • The New button was removed from the following related lists for users with read-only access to a site:
  • Network Adapters
  • Memory Modules
  • Software Installed
  • IP Addresses
Opportunity Management
  • Removed the New Opportunity Line button from the platform and workspace view.
Process MiningYou no longer require the now.assist.creator role to access Now Assist features in the Creator Pro Plus package. However, you must enable the relevant Process Mining skill, which serves as the necessary prerequisite. Additionally, you should have appropriate access to the project.
Product Support for Technology

Australia Early Availability

  • The Analytics tab is removed from the customer account view.
  • The Notify Customers UI action is removed from the case record.
Project Portfolio Management
  • For Demand Management:
  • The permission to edit the value of the dmn_stakeholder_register.number field in the Stakeholder Register [dmn_stakeholder_register] table has been removed for the admin role.
  • The admin role ACL has been removed for the bubble chart workbench.
  • The duplicate app module that was created for the admin role has been removed.
Third-party Risk Management- Assessments using entities are no longer supported. - The `grc_business_user` and `grc_reader` roles are no longer directly inherited by TPRM roles. - The `scoring_rule` and `scoring_rule_ref` fields are removed from assessment forms and UI sections. Custom scripts or integrations that reference these fields must be updated.\\

Parent Topic:Release notes summaries for Australia features