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Release: Australia · Updated: 2026-06-12 · Official documentation · View source

Product localization information in Australia

Cumulative release notes summary on new Australia features and products.

Some products may have specific localization requirements or behavior in Australia.

Application or featureDetails
AI Agent AdvisorAI Agent Advisor supports machine translation for Australia. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform.
AI Control TowerThe AI Control Tower application is localized.
AI SearchAI Search supports international languages. For details of language support by feature, see Internationalization support for AI Search.
Accounts Payable OperationsAccounts Payable Operations supports multiple languages. However, the current DocIntel model is trained to extract invoices in the English language only. To process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.
CPQJapanese Localization for ServiceNow CPQ admin UI: The ServiceNow CPQ admin UI supports internationalization for the CPQ Configurator and Transaction Manager. Static user interface elements, including labels, headings, and system text, can be displayed in Japanese. This is part of an initial pilot to support SoftBank onboarding. Administrators can select their preferred language through the ServiceNow platform. If any static content is not translated, the system automatically falls back to English. It also supports Japanese character input across applicable fields and controls. User-generated content remains in the language in which it is entered.
Digital End-User ExperienceLocalization is applicable to DEX in all languages supported by the ServiceNow AI Platform.
Generative AI ControllerGenerative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the Now Assist Admin console. For more information, see Microsoft Azure OEM for Dynamic Translation in Now Assist.
Now AssistNow Assist supports Dynamic Translation for Australia.
Now Assist AI AgentsThe Now Assist AI agents application is built on the GPT-4o-based framework and supports localization according to the GPT-4o model.
Now Assist CenterNow Assist Center supports machine translation for Australia. Localization is applicable to Now Assist Center in all languages supported by the ServiceNow AI Platform.
RPA HubRPA Hub supports international languages. For more information, see Internationalization support for RPA Hub.
ServiceNow IDEThe ServiceNow IDE is localized in all supported left-to-right languages and reflects the language preference selected by users for the instance. For information about how to activate a language on an instance, see Activate a language.
Third-party Risk ManagementThird-party portal strings are externalized and translated for supported languages. Newly introduced features may have incomplete translations.

Parent Topic:Release notes summaries for Australia features