Browser support
Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation.
Note: Starting with the Washington release, Internet Explorer and Internet Explorer mode in Edge are no longer supported.
| Browser | Next Experience | Workspace | Core UI | Service Portal |
|---|---|---|---|---|
| Chrome | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases |
| Firefox and Firefox ESR | Latest public release of Firefox and Firefox ESR, and the two previous releases | Latest public release of Firefox and Firefox ESR, and the two previous releases | Latest public release of Firefox and Firefox ESR, and the two previous releases | Latest public release of Firefox and Firefox ESR, and the two previous releases |
| Internet Explorer | Not supported | Not supported | Not supported | Not supported |
| Microsoft Edge Chromium | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases | Latest public release of the browser, and the two previous releases |
| Safari | Safari 17.5 and up | Safari 17.5 and up | Safari 17.5 and up | Safari 17.5 and up |
| Tablet Mobile | Not supported | Not supported | Supported | Latest version of iOS and SafariLatest version of Android and Chrome |
| Phone Mobile\* | Not supported | Not supported | Not supported | Latest version of iOS and SafariLatest version of Android and Chrome |
*Mobile phone browsers do not support the desktop version of the UI. Instead, mobile browsers use the mobile UI.
Firefox
The iOS version of Firefox does not support ServiceNow Community or other Service Portal pages.