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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a map page

Your ServiceNow instance provides several default map pages. You can also create custom map pages with the script examples described in this page.

Before you begin

Role required: admin

About this task

The default map page record displays critical incidents on a Google map page.

Procedure

  1. Navigate to All > System Map Page > Map Pages.

  2. Click New.

  3. Complete the form using the fields in the table.

FieldDescription
NameEnter a unique name to identify the map.
Center map onEnter the location for centering the map using the decimal form of latitude and longitude. For example, to center the map on the statue of liberty, enter `40.689865, -74.045235`.
Initial zoomSet the zoom level of the map on opening.
Refresh on zoomEnable or disable to refresh map on zoom.
Use advanced configurationSelect to configure a map with lists and forms. The script hides and M2M forms display to configure your map.Note: Advanced configuration does not support mobile.
ApplicationSelect an application scope for the map.
Controls sizeSelect whether the Google navigation icons on the map should be large or small.
TypeSelect a map background style: Satellite, Hybrid, Normal, or Terrain.
Type selectionSelect which type of Google icons to display on the map: Buttons or Menu.
Map overviewEnable or disable a wide view map window for navigation.
Show device locationEnable or disable to show device locations.
ScriptCreate a script to define the type of data to display on this map. For more information, see Scripting for map pages.
  1. Save the record.

Parent Topic:Map pages

Related topics

Set up Google Maps API

Create a map page module

Create an advanced Map Page

Set map application scope

Create a smartphone map page module

Scripting for map pages