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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Replace a Service Catalog form script with a widget

You can use widgets in Service Portal to replace UI Macros. If your Service Catalog form includes a UI Macro that references other fields or variables on the form, you can create a widget to hold reusable code and embed it within the Service Catalog form. Use special syntax to access any variable fields on the form.

Before you begin

Role required: admin or sp_admin

Procedure

  1. Create a widget that performs the action you would like to use in catalog item forms.

    See step 7 for a simple example widget that accesses another variable on the form.

  2. Open a catalog item that previously used a UI Macro or other reusable component not supported in Service Portal.

  3. In related lists, add a new variable to the catalog item.

  4. Configure the variable form to add the Widget field.

  5. In the Type field, select Macro.

  6. In the Widget field, select a widget that performs the desired action.

  7. Use the $scope.page.g_form() or $scope.page.field syntax in the embedded widget to access the catalog item values.

    This example shows how to modify the value of a single-line text variable with the name color associated with the catalog item.

    • Widget HTML Template

      <div>  
        Data from catalog variable:  
        <h1>{{ c.data.message }}</h1>  
      </div>
      
    • Widget client script

      function($scope) {  
           var c = this;  
      
           //Watch for changes in the color variable  
           $scope.$watch(function () {  
                return $scope.page.g_form.getValue('color');  
           }, function (value) {  
           //Update local data object with data from variable  
           c.data.message = value ? 'Content of color variable: ' + value : '';  
      });  
      }  
      

    You can use the following to access variable or catalog item fields:

    • $scope.page.g_form(): The g_form instance on the form. You can use all supported g_form methods described in Service Portal and client scripts. For example, g_form.setValue('variable_name', 'new value');.
    • $scope.page.field(): The object that represents the variable. When you open the catalog item in the Service Portal, the embedded widget accesses the variable fields associated with the catalog item.
Image omitted: macro-var.png
The input to the variable displays in the embedded widget.

Parent Topic:Developing custom widgets