Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Ticket Attachments widget

Use the attachment widget to attach items to tickets. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Attachments should be less than 24MB. You can drag files into the Attachments widget to add them to a record.

Image omitted: WidgetTicketAttachments.png
Ticket Attachments widget

Instance options

FieldDescription
Record IDThe ID number of the record for the attachment.
Record tableLimit the records users can add an attachment to by adding a table to the attachment widget. Users can then only add attachments if they are in a record for that table.

Parent Topic:Example widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget