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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

SC Catalog Item widget

Use this widget (widget-sc-cat-item-v2) to view the information about a catalog item and order the item. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Configure catalog items using the Service Catalog in the platform UI by navigating to Service Catalog > Catalog Definitions > Maintain Items.

Catalog variables determine what information your users are allowed to select from, for example, color, size, or price. For more information on defining the variables for a catalog item, see Create a service catalog variable.

Instance options

Use the widget instance options to customize the settings for the SC Catalog Item widget. To customize the settings for this widget, press the Ctrl key, click on the widget, and select Instance Options.

FieldDescription
Presentation
Bootstrap colorColor of the widget based on the selections made in the Branding Editor.
Other Options
Show Add Cart ButtonDisplays the Add to Cart button in the Order Item widget.
Show field validation messagesDisplays the Required information section with mandatory fields whose values are not specified.
Show Add/Update Wish List buttonsDisplays the Add to Wish List or the Update Wish List buttons in the Order Item widget.
Order Item Section on TopDisplays the Order Item widget to the right of the catalog item form. Else, the Order Item widget is displayed below the catalog item form.
Enable Show More/Less for Item description on MobileEnables the Show more or Show less options for the catalog item description in the mobile view. By default, the Show more option is available. - Click Show more to display the entire description. - Click Show less to display only 150 characters of the description.

Note: For a record producer, you can edit the label of the Submit button by using the widget instance options.

For example, if you want to change the label to Request, press Ctrl+click on the catalog item widget, select Instance in Page Editor, and specify the following parameters in the Additional options, JSON format field.

"record_producer_label":{
            "value" : "Request"
        }

Parent Topic:Service Catalog widgets

Related topics

Catalog Content widget

Catalog Homepage Search widget

Recent & Popular Items widget

Request Fields widget

Requested Items widget

Requests and Approvals widget

SC Categories widget

SC Category Page widget

SC Order Guide widget

SC Popular Items widget

SC Save Bundles widget

SC Saved Carts widget

SC Scroll to top widget

SC Shopping Cart widget

SP Variable Editor widget

SC Wish List Cart widget

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

Request a catalog item from Service Portal