Skip to content
Service Portal › Configure UIs and portals › Configure user experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Portal reference

Reference topics provide information about roles, configuration properties, SCSS variables, domain separation, and more.

  • Service Portal roles
    Service Portal installs these roles.
  • Service Portal properties
    Service Portal properties control aspects of the portal experience for admin and end users.
  • Service Portal SCSS Primer
    SCSS is a subset of the Syntactically Awesome StyleSheets (Sass) specification and is an extension of CSS. Every valid CSS style sheet is valid SCSS.
  • Domain separation and Service Portal
    Domain separation is unsupported in Service Portal. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
  • Plugins installed with Service Portal
    The following plugins are installed with the Service Portal for Enterprise Service Management [com.glide.service-portal.esm] plugin, which is a ServiceNow AI Platform feature that is active by default.

Parent Topic:Service Portal