Get a list of widgets per page
Get a summary of all widgets that appear on Service Portal pages. Use this data to better understand widget customizations and page usage.
Before you begin
Role required: sp_admin or admin
About this task
The Portal Analyzer is a scheduled job that runs on-demand. After you select to run the Portal Analyzer job, the system produces a list of each widget and the page that it appears on.
The list also includes the following information:
- Level of customization of each widget
- Number of views on each page
- Number of user visits on each page
Use the exported list to consider which pages and widgets to focus on while redesigning your portal. For example, you might consider removing a page that has fewer user visits or replacing a customized widget with a cloned widget.
Procedure
Navigate to All > System Definition > Scheduled Jobs.
Open the Portal Analyzer record.
On the form header, select Execute Now.
The system creates a list of all the widgets on each page in your instance.
In the navigation filter, enter
sp_portal_analyzer.list.Review the list and, if needed, export it as a CSV, Excel, XML, JSON, or PDF file to reference during a system upgrade.
For more information on exporting list data, see List export.
Parent Topic:Analyzing portal performance and usage
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