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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

KB News widget

The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

You can configure the KB News widget to display specific information by selecting a category from the KB category list.

Note: The KB News widget only displays the knowledge base articles a user has access to based on ACL rules.

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KB News widget with announcements about service interruptions

Instance options

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KB news widget instance options with four options listed
FieldDescription
TitleName of the widget that appears in the widget header
Bootstrap colorColor scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Max numberThe maximum number of news articles appearing in the widget. The default number is 5.Note: If a user does not have access to articles based on ACL rules, the widget can display fewer articles than the maximum number.
KB categoryThe knowledge base category determined by the kb_category table. Only published articles display. For a news widget, select something like Announcements to show upcoming events.

Parent Topic:Knowledge Management widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget