KB Article Comments widget
Rating and comment option for knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
Ratings on articles in the KB Article Comments widget determine the article popularity in the KB top rated widget.
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KB Article Comments widget
KB Article Comments widget
Instance Options
Image omitted: IOKBComments.png
KB comments widget with two instance options marked as "yes"
KB comments widget with two instance options marked as "yes"
| Field | Description |
|---|---|
| Show star rating | Select the option to show a star rating on the KB article comments widget. Selecting the Use system properties option shows the star rating option based on the glide.knowman.show_star_rating system property. |
| Show user comments | Select the option to show the comment box on the KB article comments widget. Selecting the Use system properties option shows the comment box based on the glide.knowman.show_user_feedback system property. |
Parent Topic:Knowledge Management widgets
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