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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable the Shopping Cart widget

The shopping cart widget is enabled automatically for instances upgrading to Istanbul, however, there are several ways to manually enable or disable the widget.

To enable the shopping cart for a catalog item:

  1. Navigate to a catalog item on the Service Catalog page in Service Portal.
  2. CTRL+right-click a catalog item widget to open the widget instance options.
  3. Select or clear the Show Add Cart Button option to enable or disable the shopping cart for that particular catalog item.
Image omitted: CatalogItemCartOption.png
Catalog item widget with the shopping cart item selected

To enable the shopping cart in the portal header:

  1. From the Service Portal configuration page, select the Portal editor.
  2. Select the SP Header Menu in the portal hierarchy.
  3. In the Additional options section, make sure the enable cart value is set to true.

    {
        "enable_cart": {
            "displayValue": "true",
            "value": true
        }
    }
    

    Set the value to false to hide the shopping cart.

Image omitted: HeaderMenuShoppingCart.png
Header menu with shopping cart value set to true in the additional options section

Parent Topic:SC Shopping Cart widget

Related topics

Enable automatic updates to the shopping cart