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Using Help Center › Help Center › In-product help › Adoption services › Configure user experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Provide feedback to ServiceNow

The Help Center menu includes an option you can use to provide your feedback to ServiceNow about your experience with the current product. All feedback is reviewed and may be used to improve the product.

Before you begin

Role required: none

Procedure

  1. Open the Help Center by selecting the Help Center icon
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Help Center icon.
  1. Scroll to the bottom of the Help Center menu and select Provide feedback.
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Help Center
  1. Rate your experience and provide as much or as little detail in the entry boxes as you want.
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Provide feedback modal
Your feedback is important to us and we appreciate all comments, both positive and negative.

  1. When you have completed your feedback, select Submit.

    Note: If you do not want the Provide Feedback button to appear in the Help Center, you can disable it.