Compose
Learn about the components in UI Builder that enable admins to create and customize the Compose section for a Configurable Workspace.
Compose overview
The Compose area in a Configurable Workspace record page enables agents to communicate with customers and other agents through comments, work notes, and emails.
Standard record page screenshot with the Compose area highlighted
Activity Stream Compose component
The Activity Stream Compose component enables agents to create new journal entries for the Activity stream and is configured and customized by admins in UI Builder. For information on Activity Stream Compose component configurations, see Activity Stream Compose UIB Setup.
Email components for Compose
Email composer
The Email composer component enables agents to draft and send emails from a separate workspace tab using the full email composer.
The Email composer component is configured and customized by admins in UI Builder. For information on Email composer component configurations, see Email composer UIB Setup.
Email composer (mini)
The Email composer (mini) component enables agents to draft and send emails directly from the record page using the mini email composer.
The Email composer (mini) component is configured and customized by admins in UI Builder. For information on Email composer (mini) component configurations, see Email composer (mini) UIB Setup.