Next Experience accessibility preferences by persona
Learn more about accessibility preferences in Next Experience, organized by persona: visual, physical, cognitive/neurodiverse, and universal design. These settings help reduce barriers and create an inclusive experience for all users.
Learn more about accessibility personas and the ServiceNow products and features that can support them, see Accessibility personas.
| Persona | Next Experience preference | Description |
|---|---|---|
| Visual | Enable keyboard focus on text that displays tooltip | Makes hidden truncated text indicated by ellipsis accessible via keyboard navigation, important if you rely on keyboard interaction. |
| Visual | Show date and time formats on forms preference | Clearly displays the expected date and time input format to prevent errors and confusion, helpful for users with low vision who need structured visual cues. |
| Visual | Do not auto-dismiss page alerts preference | Gives you additional time to locate and read alerts with magnification or screen readers. |
| Visual | Replace colors with patterns in charts and graphs preference | Makes charts understandable by adding patterns or labels to distinguish data segments, essential if you're colorblind and beneficial if you have low vision. |
| Visual | Enable data table for charts and graphs preference | Converts visual charts into accessible table format for screen reader and structured data access, critical if you use screen readers and helpful if you use screen magnifiers. |
| Visual | Reduce motion preference | Minimizes rapid visual transitions that may trigger discomfort. |
| Visual | Show all buttons without the need to hover preference | Makes all interactive elements visible and discoverable without requiring mouse hover, useful if you may miss hover-dependent controls. |
| Visual | Enable keyboard focus on text that displays tooltip | Exposes hidden tooltip content for keyboard and screen reader access. |
| Visual | Enable auto-focus on page alerts preference | Automatically moves keyboard focus to page alerts so you can locate and read important notifications without extra navigation. Ensures you notice critical messages without searching if you use screen readers or have low vision. |
| Physical | Enable keyboard shortcuts preference | Enables complete keyboard-based navigation throughout the platform without requiring mouse. |
| Physical | Show all buttons without the need to hover preference | Eliminates the need for precise mouse hovering to access interactive elements. |
| Physical | Enable voice input for the Now Assist panel | Provides hands-free input alternative if you have limited dexterity or temporary injuries. |
| Cognitive/Neurodiverse | Reduce motion preference | Reduces animation speed when switching between screens if you experience discomfort or disorientation from animated effects. |
| Cognitive/Neurodiverse | Show date and time formats on forms preference | Prevents confusion by explicitly showing expected input format, especially helpful across global contexts. |
| Cognitive/Neurodiverse | Enable data table for charts and graphs preference | Simplifies complex visual data into structured, linear format for easier comprehension. |
| Cognitive/Neurodiverse | Show all buttons without the need to hover preference | Reduces cognitive load by making all actions immediately visible and predictable. |
| Cognitive/Neurodiverse | Do not auto-dismiss page alerts preference | Provides more time to read, process, and act on alerts before they disappear. |
| Universal design | Enable accessibility in Classic preference | Applies accessibility features to Core UI if you're on the legacy interface. |
| Universal design | Enable keyboard shortcuts preference | Enables faster, more efficient navigation. |
| Universal design | Enable data table for charts and graphs preference | Allows you to export and analyze data in structured formats. |