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Release: Australia · Updated: 2026-03-27 · Official documentation · View source

ServiceNow Vault roles

Learn and set up the roles necessary to use ServiceNow Vault.

Ensure that you elevate to all these roles so you can make the most of ServiceNow Vault and its capabilities. Elevate to these roles by selecting your profile icon and then select Elevate role.

RoleDescription
sn_vault_console.vault_console_adminThis role is necessary to view Vault console dashboard and use guided setup in your instance. It is a combination of Data Classification admin, Data Privacy admin, and CA Admin roles for easy management of Vault console.
ca_policy_adminThis role is necessary to create, edit, and view Continuous Authentication (CA) policies.
ca_adminThis role is necessary to create, edit, and view CA policies, configure CA properties, and access CA dashboards and metrics.
data_privacy_adminThis role is necessary to create technique and policy configurations. Doesn't include access to create, read, or view jobs.
data_privacy_processorThis role is necessary to create, read, update, and delete user-based jobs.
data_privacy_clone_processorThis role is necessary to create, read, update, and delete dataclass-based jobs.
security_adminThis role is required to modify high security settings and manage the Access Control List. Elevate to this role to assign the data_privacy_admin role.
sn_vault_console.vault_console_auditorProvides read-only access to the Vault console. Use this role to review data classification and protection policies without modifying configurations.

Note: Contact your admin to assign roles related to Field Encryption like sn_kmf.admin and sn_kmf.cryptographic manager. For more information, see Role requirements for Field Encryption.