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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Platform Security

Platform security provides capabilities to secure the instance.

  • Security Center
    ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.
  • Instance Security Center
    Monitor the compliance level of instance security controls, view security event monitoring metrics, and configure and maintain instance security settings all from within the Instance Security Center. The Instance Security Center consolidates several key security components into a single control console that helps you detect, protect, and respond to instance-based security events.
  • Hardening settings
    The ServiceNow Security Center (SSC) hardening settings content contains detailed descriptions and compliance values for the security-related system properties and plugins in the ServiceNow AI Platform. You can set these properties using the hardening settings app in the Security Center.
  • Log Export Service (LES)
    Log Export Service (LES) lets you seamlessly export your instance system and application logs into your enterprise security analytic tools.
  • Logs
    Logs module provides a variety of logs that you can use to troubleshoot and debug transactions and events that take place within the instance.
  • Secrets Management
    Secrets Management lets you control which applications and users can access sensitive credentials stored on your instance.
  • Code Signing
    Use Code Signing to create digital signatures that prevent unauthorized or tampered External Communication Channel (ECC) queue records from being processed by MID Servers. This cryptographic verification helps maintain the integrity of integrations between ServiceNow and external systems.