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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

PCI configuration controls score dashboard

Use the PCI configuration controls score dashboard to review your PCI configuration and determine which security checks are non-compliant. You can change the configuration of the non-compliant security checks from the instance security center.

Required ServiceNow AI Platform roles

The security_dashboard_user or admin role is required to view the PCI compliance score dashboard.

Access the PCI configuration controls score dashboard

To open the dashboard, navigate to System Security > Instance Security Center. From the instance security center, click Compliance Scores in the header, then select PCI Configuration Controls Score.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.

UserDashboard use
Security dashboard user (security_dashboard_user)Continually monitor and manage PCI configuration controls compliance on your instance. Modify PCI configuration to ensure compliance and improve instance security.
Admin (admin)Continually monitor PCI configuration controls compliance to detect and respond to potential security threats.

Indicators

  • PCI Configuration Controls Score

    Displays your instance's PCI configuration controls score as a percentage. This percentage of represents the percentage of security PCI control configurations on your instance that meet compliance standards. The indicator also displays the date the compliance score was calculated, and a comparison with the previous calculated score.

Data visualization

TitleTypeSource tableDescription
PCI Configuration Controls
Image omitted: bar-stacked.svg
Stacked bar chart Stacked bar chart
Security Configurations \[isc\_security\_configurations\]Displays compliant and non-compliant PCI control configurations in high, medium, and low categories. Click an area of the report to display the matching security configurations.

Parent Topic:Check the daily compliance score and configure security property settings