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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Limit maximum number of attachments in email

Configure the number of inbound email attachments allowed per Email [sys_email] record on your instance.

Use the glide.email.inbound.max_attachment_count system property to control the maximum number of inbound email attachments allowed per Email [sys_email] record on your instance.

Set the value of this property to 30 or less to help avoid instance performance degradation.

More information

AttributeDescription
Configuration nameglide.email.inbound.max_attachment_count
Configuration typeSystem Properties \(/sys\_properties\_list.do\)
Data typeinteger
Recommended value30 or less
Default value30
Fallback value50
CategoryFile and resources
Security risk- Severity score: 5.3 - CVSS score: Medium - Security risk details: A large number of attachments in inbound emails can cause instance performance degradation.
Dependencies and prerequisitesNone
References- Email properties - Attachment limit properties

Parent Topic:File and resources