Hide user comments on articles
Use the glide.knowman.show_user_feedback property to control whether feedback comments are visible.
When the glide.knowman.show_user_feedback system property isn't set to never, feedback comments will be visible on knowledge articles to users with the roles defined in the glide.knowman.show_user_feedback.roles property. Due to the potentially sensitive information in a feedback comment, an instance admin may not want the feedback to be visible.
Set the property glide.knowman.show_user_feedback.roles to never.
More information
| Attribute | Description |
|---|---|
| Configuration name | glide.knowman.show_user_feedback |
| Configuration type | System Properties \(/sys\_properties\_list.do\) |
| Data type | choicelist |
| Recommended value | never |
| Default value | <none> |
| Fallback value | onload |
| Category | Access control |
| Security risk | - Severity score: 3.5 - CVSS score: Low - Security risk details: If this property isn't set to `never`, there could be confidentiality impacts if sensitive information is disclosed in feedback. |
| Dependencies and prerequisites | None |
| Functional impact | Shows user comments on KB articles based on choices mentioned in the configuration. |
Parent Topic:Access control