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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Do not use demo certificates for active SAML configurations

Control whether demo certificates are used in production SAML configurations.

The demo certificates provided by ServiceNow should not be used in production SAML configurations. The certificates are common among all instances with known passphrase. If one of the SAML properties utilizing a certificate keystore is active (require_signed_authnrequest, require_signed_logoutrequest, or encrypt_assertion) then the demo data must not be used. Since demo data is shared among all instance, there is no integrity guarantee of requests signed with shared certificates.

Set up a custom keystore, following the documentation. The value of glide.authenticate.sso.saml2.keystore should be set to the sys_id of a custom, active keystore.

More information

AttributeDescription
Configuration nameglide.authenticate.sso.saml2.keystore
Configuration typeSystem Properties \(/sys\_properties\_list.do\)
Data typeString
Recommended valueDoes not contain the sys\_id `c60ad24b732220103a5b0dd43cf6a7db` or `3685fc22930212003c5537ae867ffb91`
Default value<none>
Fallback value<none>
CategoryCommunications
Security risk- Severity score: 3.9 - CVSS rating: Low - Security risk details: Messages encrypted by the IDP could be decrypted by any actor, if intercepted.
Functional impactNone
Dependencies and prerequisitesNone

Parent Topic:Communications