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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Antivirus metrics

If the Antivirus Scanning plugin is activated, Antivirus Scanning runs in your instance to help protect it against virus infections from attachments.

The following metrics appear for the last 60 days of activity, and enable you to assess the effectiveness of the Antivirus Scanning functions.

Antivirus Events

Antivirus Events indicate the number of antivirus events in your instance, by date. To access the antivirus events, navigate to System Security > Instance Security Center and select the Metrics tab. Color coded graph lines represent the following types of antivirus events:

ColorDescription
BlueNumber of files quarantined by Antivirus Scanning in this instance for the indicated date.
GreenNumber of infected files downloaded to the instance, and then quarantined for the indicated date. These files are primarily email attachments that contain a virus or rouge code.
YellowNumber of quarantined files in the instance that were deleted for the indicated date.
OrangeNumber of quarantined files in the instance that were restored for the indicated date.Note: After Antivirus Scanning runs and finds any false positives, you can restore a quarantined file and make it accessible in the instance.
  • To access the KPI Details page and view the analytics information for a specific date, click a colored line in the Antivirus Events graph. For example, click the blue graphics line to view analytics information for files quarantined for a specific date.
  • To view the following breakdowns in the KPI Details page, click
Image omitted: Breakdown\_icon.png
Breakdown icon, then click:
BreakdownDescription
AppSec - Antivirus Event SourceSource of the antivirus event.- On Upload: Occurred due to an upload of an infected file, usually an attachment. - From Quarantine: Occurred due to the quarantine of an infected file, usually an attachment. - On Download: Occurred due to a download of an infected file, usually an attachment. - From Record: Occurred due to an infected record in a table.
AppSec - Antivirus Event TypeType of antivirus event.- Quarantined: Occurred due to the quarantine of a file, usually an attachment. - Downloaded: Occurred due to a download of a file, usually an attachment. - Restored: Occurred due to the restoration of a quarantined file. - Deleted: Occurred due to the deletion of a quarantined file.
AppSec - Antivirus UploaderName of the logged in user who uploaded the files that were the source of virus infections detected by the Antivirus Scanning application.

Quarantined Files

Lists the infected files in the instance quarantined by Antivirus Scanning:

FieldDescription
File nameName of the infected file.
Content typeType of content that was infected in the file. For example, application/x-dosexec is an infected application or DOS executable file, while text/plain is an infected .txt file.
TableName of the table that contains the infected file. For example, incident appears for an incident file record.
VirusName of the file quarantined by Antivirus Scanning.
DetectedDate and time the infected file was detected.
Created ByName of the user who quarantined the infected file.
CreatedDate and time the quarantine file record was created.
Table sys IDTable system identifier assigned to the quarantine file record.

Note: You can also add Quarantined Files and Virus Types tiles to the Event ribbon. To learn more, see Monitor security events and Configure the security event ribbon.

Parent Topic:Monitor instance metrics

Related topics

Antivirus Scanning

Configuring Antivirus Scanning

Reviewing quarantined files

Review antivirus activity

Analytics Hub

Performance Analytics breakdowns

Analytics, Intelligence, and Reporting