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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a SCIM Provider Resource Mapping

Define the mappings of SCIM attributes to ServiceNow attributes for a particular resource type and SCIM Provider.

Before you begin

Roles required: scim_client_config_admin

Procedure

  1. Navigate to All > SCIM Client > SCIM Provider Resource Mapping.

    The SCIM Provider Resource Mapping is shipped with the User and Group mapping by default.

    Note: The User or Group mappings contains sample mappings, which you can use as a reference. You can also create mapping based on the user or group resources.

Image omitted: scim-provider-resource-mapping.png
SCIM Provider Resource Mapping
  1. Create a resource mapping by clicking New.

  2. On the form, fill in the fields.

    FieldsDescription
    ProviderName of the SCIM Provider. Refer to the configured Provider name when creating a SCIM Provider.
    Resource NameResource for which the mapping must be defined.
    Primary TableThe table that contains the sys_id of the resource being mapped.
Image omitted: resource-mapping-group.png
SCIM Provider Resource Mapping - New record
  1. Click Submit.

Result

The record is created and displayed in the SCIM Provider Resource Mapping page. Use the SCIM Attribute Mappings to further map the attributes from schemas. For more information, see Create a SCIM attribute mapping.